Frequently Asked Questions (FAQ)
- Where can I find more of your work?
As we work on gathering high quality images of the products we don't have for sale on our website (yet), if you would like to see more of our work, Instagram (@tame_mane) and Snapchat (@tamemane) are the best places to see glimpses of our newest projects and creations. When you haven't heard from us in a while, it most likely means we're busy working on finishing up orders and preparing for upcoming festivals/events!
- Will your wood pins, stickers, magnets, or any other miscellaneous wood crafts be available online?
We have been spending a lot of time fixing as many of the smaller details as we can from the feedback we have received from our customers to bring you only the highest quality products online. We are planning to add some of these products in the coming weeks before we start our 2019 summer tour.
- How can I purchase one of your pendants?
Currently all of our online pendant orders can be informally made through direct messages, mainly on Instagram. If you do not have Instagram, Snapchat and Facebook are the two other options for social media. If you are not on social media, reach out to us via email: firstname.lastname@example.org
When reaching out to purchase a pendant, I will send you images/videos of our current inventory. From here we can discuss payment options and arrange shipping. Shipping is paid separately via our SMALL ITEM SHIPPING page.
- Do you take custom orders?
Yes! We have taken quite a few custom orders over the years, and thoroughly enjoy doing them. Here is a list of some of the custom products we offer:
- Handmade OOAK Pendants (Pinecone, Walnut, Ayahuasca Vine, Palo Santo, Sassafras, etc)
- Wall Art
- Wood Burned Art
- Crystal Grids
- Rolling Trays
- Triangle Shelves / Decorative Displays
- Product Displays
- Product Menus
Turnaround time will vary on a number of different factors. Those who are lucky may receive as soon as an overnight turnaround while others might expect 1-2 weeks, possibly longer depending on the circumstances and the product requested. The only way to really find out is by contacting us!
- If I have an idea for something that's not on this list, can you still help?
We absolutely love taking on new challenges! You can always inquire about what it is you are looking for. If we feel there is someone that can better serve you, we will let you know. Otherwise, bring it on!
- Do you offer wholesale prices for bulk orders?
Yes, we do offer wholesale for bulk orders. Please reach out to us via our contact form for more information.